Impact of orientation program on emotional intelligence in police personnel

Abstract

Emotional Intelligence (EI) is the need of hour for police personnel in our country. It is the objective of this pretest-posttest intervention based quasi-experimental research study to evaluate the impact of a tailor made half-a-day EI Orientation Program prepared from multiple sources upon 30 policemen in the cadre of Head Constables and Constables. Results following the use of standardized self-report measures at baseline and post-intervention show significant change (p: <0.001) in EI scores across all domains as outcome variable with little or scattered impact on their Job Satisfaction (JS) scores (p: >0.05). It is concluded that the EI developmental orientation program appears to have had positive effect on the police personnel. Given certain limitations, further research is however warranted to determine whether EI can be a useful measure in police training even as the concept and its measurement requires further refinement and development.